Something in the house has stopped behaving.
Send a photo. We tell you what it is, when we can be there, and what it costs — before anyone picks up a tool.
What we
turn up for.
Six things we get called about most. If your problem isn't on this list, message it anyway — we'll tell you honestly whether it's ours or somebody else's job.
Blocked drains
Burst pipes & leaks
Hot water
Toilets & cisterns
Taps & mixers
Gas fitting
One plumber, start to finish
The person who reads your message is the person who turns up. No call centre, no hand-offs, no retelling the story to someone new.
No surprise line items
We look at the job, explain what's wrong, and give you the price before starting. The number agreed on site is the number on the invoice.
We say no when it's not ours
If it's a job for a different trade, we'll tell you that for free rather than sell you a repair that won't fix it.
Ifwecannottellyouthepricebeforewestart,wehavenotlookedhardenoughyet.Oneplumberreadsyourmessageandturnsup.Thenumberagreedonsiteisthenumberontheinvoice.Ifitisajobforadifferenttrade,wewilltellyouthatforfree.
Where we work